Terms of Service

Last updated: July 9, 2026

Welcome to aceweb.ai. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.

aceweb.ai is operated by Aceweb Solutions SRL (“we”, “us”, or “our”), based in Romania.

1. Acceptance of Terms

By creating an account or using aceweb.ai, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our service.

2. Description of Service

aceweb.ai is an AI-powered clarity workspace that helps users shape online product ideas into structured project material, practical next steps, saved project context, and project-aware AI conversations. The service may include:

  • AI-drafted Project Briefs and Focuses
  • Project-aware AI chat
  • Saved project context, decisions, and open questions
  • Roadmap and next-step support
  • Workspace and team access controls
  • Sharing and export features, where available

aceweb.ai provides AI-assisted drafts, suggestions, and structure. You are responsible for reviewing, editing, and deciding how to use any output.

3. Early Access

aceweb.ai is currently in early access. Features may change, be limited, or be unavailable while we improve the product. We may modify, add, or remove early-access features before general availability.

4. Account Registration

To use most features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

5. Plans, Credits, and Billing

aceweb.ai may offer free and paid plans. Plan limits, AI credits, workspace limits, team-member limits, billing periods, and prices are described on the Pricing page.

While aceweb.ai is in early access, access to paid plans may be limited or unavailable. We will show applicable prices, renewal terms, and payment requirements before you subscribe to any paid plan.

AI credits are used when aceweb.ai generates or refines project material, including Project Briefs, Focuses, deeper analysis, and project-aware chat replies. Credit usage may vary based on request complexity and response length.

Once billing is available, paid subscriptions may renew automatically unless cancelled. You may cancel a paid subscription from your billing settings or by contacting us; your access will usually continue until the end of the current billing period unless otherwise stated at checkout.

Immediate access and consumed credits. A paid plan or credit pack gives you immediate access to a digital service and digital content. By purchasing, you expressly ask us to make it available straight away. Credits that have already been used, and subscription time that has already elapsed, reflect a service that has been delivered and are non-refundable.

EU/EEA consumer right of withdrawal. If you are a consumer in the EU/EEA, you have the right to withdraw from a distance purchase within 14 days. Because you have asked us to start immediately, this works as follows: you may still withdraw within 14 days, but we may charge for what has already been provided up to that point — the subscription time elapsed, and the credits already used. Any unused remainder (an untouched credit pack, or the unused part of a subscription period) is refunded. Credits already consumed are not refundable, as they have already been delivered.

Where you use aceweb.ai as a business rather than as a consumer, the statutory right of withdrawal does not apply, and cancellations and refunds are governed by these Terms and the terms shown at checkout. In all cases, nothing here limits any mandatory refund or cancellation rights you have under applicable law.

6. Acceptable Use

You agree not to use aceweb.ai to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property, privacy, or other rights
  • Generate unlawful, deceptive, harmful, abusive, or infringing content
  • Submit content you do not have the right to use
  • Submit sensitive personal data unless it is necessary and you have the right to do so
  • Use the service to make automated decisions about people without appropriate human review
  • Attempt to circumvent usage limits, security measures, or billing controls
  • Reverse engineer, scrape, overload, or otherwise interfere with the service or its AI providers
  • Share your account credentials with others

7. Intellectual Property

Your Content: You retain ownership of the content you submit to aceweb.ai, including project ideas, notes, Briefs, decisions, and other project material.

AI Output: Subject to these Terms and applicable law, you may use AI-generated output created for you through aceweb.ai for your personal or business purposes. AI output is provided as a draft or suggestion — you are responsible for reviewing, validating, and deciding whether to rely on it.

Our Service: aceweb.ai, including its design, features, software, branding, and underlying technology, is owned by us and protected by intellectual property laws.

8. Disclaimer of Warranties

aceweb.ai is provided “as is” without warranties of any kind. We do not guarantee that:

  • The service will be uninterrupted or error-free
  • AI-generated suggestions will be accurate or suitable for your needs
  • The service will meet your specific requirements

AI-generated content should be reviewed and validated before use in production or business decisions.

9. Limitation of Liability

To the maximum extent permitted by law, aceweb.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim. Nothing in these Terms excludes or limits any liability or rights that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and any mandatory consumer protections that apply to you.

10. Termination

You may cancel your account at any time from your account settings. We may suspend or terminate your account if you violate these terms. Upon termination:

  • Your right to access the service ends immediately
  • You may request export of your data before deletion
  • We will delete your data in accordance with our Privacy Policy

11. Changes to Terms

We may modify these Terms of Service from time to time. We will notify you of significant changes via email or through our service. Continued use of aceweb.ai after changes take effect constitutes acceptance of the new terms.

12. Governing Law

These Terms are governed by the laws of Romania, unless mandatory consumer protection laws in your country provide otherwise. We will first try to resolve any dispute with you directly; where that isn't possible, disputes will be handled by the competent courts, subject to any mandatory consumer protections that apply to you.

13. Contact

If you have any questions about these Terms of Service, please contact us at hello@aceweb.ai.